English 
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Q1:Are you a factory or a trading company?
A1:We have our own factory.
Q2:Can I get a sample?
A2:We are glad to provide you with samples. New customers need to pay for Courier service, we can make samples according to your design.
Q3:Can you print the logo/ label according to our own design?
A3:Yes, of course, silk screen printing, applique, hot stamping, scrub, engraving and so on. We can also customize the colorful box packaging according to your needs.
Q4:What are your terms of payment?
A4:T/T 30% as deposit,70% before delivery. Before you pay the balance, we will show you photos of the products and packaging.
Q5:What are your strengths?
A5:We have a professional team, strict quality control in the production process, we provide one-stop Ex factory services: design, development, production, assembly, packaging and transportation.
Q6:What is the mode of transport chosen?
A6:For small trial orders: UPS, FedEx, TNT, EMS, DHL are suitable. For large orders: we can arrange shipping by sea or air according to your requirements.
Q7:How do you deal with defective products?
A7:We have a one-to-one return policy for defective items over three percent.
